Q: Where is your factory located? How can I visit there?
A: Our factory is located in Xiamen city, Fujian Province, China. We can offer pick up service from airport, train station or your hotel once you arrived here.
Q: How can I get a catalogue and sample?
A: Please leave your e-mail address or any other contact ways, we will contact and send it to you within 2 working days.
Q: How does your factory do regarding quality control?
A: Quality is first priority. We always think highly of quality management and strictly controlling every process. We will carry out strict quality inspection before packaging and welcome third parties to inspect the goods as well.
Q: What’s your MOQ?
A: Usually 100pcs. Considering our first cooperation, we will try our best to meet your demands. Flexible handling is one of our strong advantages.
Q: What’s your packaging standard?
A: Generally, we pack it in five-layer standard export cartons. We can also do wood crate packaging if you need.
Q: What’s your payment terms?
A: 30% T/T in advance, 70% T/T balance against B/L copy. The pictures of mass production and package will be sent to you before delivery.
Q: How about your delivery time? Could you offer door to door service?
A: Our regular lead time is 35 days after order released. But it might be different, mainly depends on the complexity of your order projects.
We can also supply CIF. DDU. DDP terms. One stop and door to door delivery service.
Q: How is your after-sales service?
A: If the damage caused by our production, we will offer exchange to you one for one, within 1 months of receiving your goods.